Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, information we collect automatically when you use the Website, and information from third parties.

1.1 Information You Provide to Us

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Make a purchase
• Sign up for our newsletter
• Contact our customer service
• Participate in promotions, surveys, or contests
• Post reviews or comments

This information may include:

• Contact information (such as name, email address, mailing address, and phone number)
• Billing and shipping information (including credit card details)
• Account credentials (username and password)
• Purchase history and preferences
• Communications you send to us

1.2 Information Collected Automatically

When you visit our Website, we automatically collect certain information about your device and usage, including:

• Device information (such as your IP address, browser type, operating system)
• Usage data (such as pages visited, time spent on pages, links clicked)
• Location information
• Cookies and similar tracking technologies (see our Cookie Policy section below)

1.3 Information from Third Parties

We may receive information about you from third parties, including:

• Business partners (such as payment processors)
• Social media platforms (if you interact with us through social media)
• Marketing partners

2. How We Use Your Information

We may use the information we collect for various purposes, including:

• Fulfilling and managing your orders
• Processing payments
• Providing customer support
• Sending transactional emails (such as order confirmations and shipping updates)
• Marketing and promotional communications (if you have opted in)
• Personalizing your shopping experience
• Improving our Website and products
• Analyzing usage patterns and trends
• Protecting against fraud and unauthorized transactions
• Complying with legal obligations

3. Sharing Your Information

We may share your personal information with the following categories of third parties:

• Service Providers: We share information with third-party vendors and service providers that perform services on our behalf, such as payment processing, shipping, customer service, and marketing support.
• Business Partners: We may share information with business partners who offer products or services in conjunction with us.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as a business asset. We will notify you before your personal information becomes subject to a different privacy policy.
• Protection: We may disclose your information to protect the rights, property, or safety of Shop Labubu, our customers, or others.

We do not sell your personal information to third parties.

4. Cookie Policy

Cookies are small text files that are stored on your browser or device by websites, apps, online media, and advertisements. We use cookies and similar technologies to:

• Ensure the proper functioning of our Website
• Remember your preferences and settings
• Understand how visitors navigate through our Website
• Analyze and improve our Website's performance
• Deliver relevant advertisements

4.1 Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the Website to function properly and cannot be switched off in our systems. They are usually set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.
• Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
• Functional Cookies: These cookies enable the Website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
• Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

4.2 Managing Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Website may become inaccessible or not function properly.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You have the right to request copies of your personal information.
• Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Erasure: You have the right to request that we erase your personal information, under certain conditions.
• Restrict processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
• Object to processing: You have the right to object to our processing of your personal information, under certain conditions.
• Data portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at the contact information provided below.

8. California Privacy Rights

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). This section describes your CCPA rights and explains how to exercise those rights.

8.1 Right to Know

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months, including:

• The categories of personal information we collected about you
• The categories of sources for the personal information we collected about you
• Our business or commercial purpose for collecting that personal information
• The categories of third parties with whom we share that personal information
• The specific pieces of personal information we collected about you

8.2 Right to Delete

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions.

8.3 Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights.

8.4 Exercising Your Rights

To exercise your rights described above, please submit a verifiable consumer request to us by contacting us using the contact information provided below.

9. Children's Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we discover that a child under 13 has provided us with personal information, we will delete such information from our servers.

10. International Data Transfers

Our servers are located in the United States. If you are accessing our Website from outside the United States, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information, in the United States and other countries.

If you are a resident of the European Economic Area (EEA), United Kingdom, or Switzerland, we will protect your personal information when it is transferred outside your region by implementing appropriate safeguards.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date, and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

• By email: privacy@labuburub.com
• By mail: Shop Labubu, 6728 Wolff Ways, West Elvie, AL 66788-2640, United States
• By phone: +1 959-224-6245